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Become familiar with your TOTECS Platform.  Learn key concepts and how to get around the Administration Centre.  See where everything is on the Module and Features Map.

eCommerce Guides eCommerce Interface Options

- Understanding B2C (Retail) versus B2B (Commercial/Wholesale) versus B2G (Government)

- Develop your eCommerce and Accounting/ERP Integration Strategy

- Choose the most suitable eCommerce Interface/s for your eCommerce Strategy

- Fixed Layout Portal Interface

(B2B / B2G - Commercial / Repspace / Punchout)

- Custom Layout Content Managed Website Interface/s

(B2C / B2B - Multiple Web Stores / Mobile Web Stores)

 

Platform Edition   Inventory   Users   Online Store

Business Area

- Editions Overview

- Choosing the Right Edition for Your Business

  - Standalone vs Integrated

  - Monthly Fees Explained

  - Full Pricelist

- How to deploy Your eCommerce Platform

  - Request for Deployment

  - Review Service Agreement

  - Service Authorization

  - Deployment

  - Accounting Connector Integration

  - Setup Your Platform

  - Go Live Activation

- Using the Edition Manager

- Switching Between Editions

- Activating New Features

- Product Expansion Packs

 

 

Business Area

- Inventory Overview

- Preparing your Online Catalogue for your Industry

- Customising Payment Methods for Users Accounts

- Setting up Products for Web

- All About Pricing and Discounts

- All About Stock Control

- Working with Images

- Creating The Best Product Search

- Setup Packs Per Carton Quantities and Restrictions

- Setup Products with Decimal Unit Quantites such as Length

 

Business Area

- Users & Accounts Overview

- Mastering Digital Touch Points for Business Growth

- Introducing Relationship Driven eCommerce on TOTECS

- Getting your Sales Reps Online (Repspace)

- Tailoring Inventory and Feature for Users

- Assisting Users Over The Phone

 

 

Business Area

- Online Store Overview

- Shopping Basket Key Concepts

- Personalising Pricing & Discounts for Customers

- Customising Add To Cart Stock Check Rules

- Choosing the Right Payment Methods for your Customers

- Customising Payment Methods for Users Accounts

- How Credit Card Payments Are Processed

- Setting Account On Hold/Out Of Terms Rules for User Checkout

- Setup Product Options for Add To Cart Workflow

- Setup International Trading

 

 Pre-Requisites

Essential

- System Access Form

- Chosen Web Designer / Implementer

Recommended

- eCommerce Strategy

- Payment Gateway Form

- Product Data / Images

- Category Tree Data / Images

- User / Account Data

- Freight Rules

 

 

 Modules

- Product Reviews

- Make / Model Browsing

- Product Attributes Filtering

- Product Combinations

 

 Modules

- Live Account Enquiry

- Repspace Mobile Trading

- Purchaser / Manager Approvals

 

 

 Modules

- eCommerce Punchout / OCI

 

Features

- Quick Start Edition Deployer

- Edition/Feature Manager

- Monitor Monthly Fees

- Edition, Services, Modules and Features

- Activate Module or Feature

- Deactivate Module or Feature

- Switch Editions

 

 

 

 

 

 

Features

- Product Search

 - Product Export

- Product Editor

  - Stock Availability

     - Stock Indicators

     - Live Stock Checking

     - Multi Warehouse Stock

  - Packs

  - Pricing

    - Multiple Price Levels

    - Set Inc or Ex Tax Prices

    - Was / Now RRP Price Comparison

  - Product Images

     - Bulk Image Import

     - Image Synchronisation

  - Product Attachments

     - Bulk Attachment Import

     - Attachment Synchronisation 

  - Product Flags

  - Product SEO

  - Product Copy (Local)

- Category Trees

  - Category Images...

  - Category SEO

- Product Attributes

- Product Combinations

- Product Groups

- Product Reviews

- Price Levels

- Product Kits/Sub Assemblies

- Tax Codes

- Search Profiles

   - Any Word Search

   - All Word Search

   - Code Search

   - Create/Edit Search Profiles

- Make/Models

- Warehouses

- Product Reports

  - Why Doesn't My Product Show

  - Missing Images and Description

  - Related Products

  - Product Image Report

 

 

Features

- Secure User Login

  - Forgot Your Password Facility

- Search Users

  - User Editing

  - Reset Password

  - Peer Training Password

  - User Attachments

  - User Export

  - Account Enquiry

  - Shopping Lists

    - Sharing

- Create New User

  - Multiple Users per Account

  - User Types

- User Permissions

 - Admin Role

  - Content Management Editing

  - Commercial Interface Facilities

  - Inventory / Catalogue

 - Websites Role

 - Facility Role

 - Inventory Role

 - User Registration Profiles

  - Automatic (Retail)

  - Wait and Approve (Commercial)

- User Account Contracts

  - Special Product Pricing

  - Assign Multiple Accounts

  - Set Active Period

- Reset User Passwords

- Related User

- Sales Representative IDs

- User Reports

  - All Users Export

  - Registered Users

  - Orphaned Users

 

 

 

Features

- Orders

  - Automatic Posting

    - Post To Warehouse 

  - Unprocessed Orders

    - Resubmit Order

- Payments

  - Account / COD

  - Integrated Payment Gateway

    - Make A Manual Payment

  - Integrated Paypal

  - Direct Deposit

  - Request Quotation

- Countries and Currency

- Order Options

- Minimum Order

- Order Surcharges / Freight Calculator

- Express Checkout Profiles

- Order Submission Profiles

- Basket Product Fields

 

 

 

Settings

- Company Settings

 

Settings

- Accounting Connector

- Categories

- Products

- Images

- Kitted Products

 

Settings

- General

- User Registration

 

Settings

- General

- Accounting

- Basket

- Organisation

- Interface

- Order

- Checkout

- Payment

- Product Search

Websites   eMarketing   Statistics   Accounting Connector / Data

Business Area

- Content Managed Websites Overview

- Designing the Ultimate Website

- Migrate Your Existing Website / Online Store

- Content Managegment Power Guide

- Search Engine Optimization Guides

- Embed Google Analytics into Your Website

- Optimizing Your Registration Workflows

- Deploying Multiple Websites and Catalogues

- Web Page Naming Best Practices  

- Working with the Freedraw Content Editor

- Setup SSL Template and Web Page for Secure Login, Registration and Checkout

 

 

 

Business Area

- eMarketing Overview

- Introduction to eMedia

- Step By Step Guide to Sending eMedia

- Setting Up User Subscription Categories and import mailing lists

- Embed User Subscription Category Question into Website Registration and Enquiry Forms

- Import Mailing Lists

- How Bounced Messages are Managed

- Best Practices to Test Sending eNewsletters

- Interpreting and Using eMedia Results to Guide Future eMarketing

 

 

Business Area

- Statistics Overview

- Measuring the Impact of your eCommerce Platform

- Using Statistics to Steer Your eCommerce Strategy

 

Business Area

- TOTECS Connector Overview

- Installing the TOTECS Accounting Connector

- Managing Non Accounting Data

- Working With Data Efficiently

 

Applications

- TOTECS Accounting Connector

- Make / Model Manager

- Bulk Product Parts Creator

 

Accounting/ERP Connector Profiles

- Attache  

- Micronet

- MYOB Account Right Premier

- MYOB Retail Manager

- MYOB Exo

- SAP Business 1

- Custom Integration

Features

- Create/Edit Websites

  - My Enquiries Inbox

  - Dynamic Web Pages

     - Web Page Creator

        - Web Page SEO

     - Web Page Editor

         - Regions

     - Web Page Areas

       - Freedraw

       - Enquiry Form

       - eMarketing

         - Emedia Subscription Form

         - Email Unsubscribe

         - Emedia Unsubscribe Form

       - News/Blogging

         - News Comment Form

         - News Comment Listing

         - News Group Forum

         - Product News Listing

         - News/Blog Item

         - News Item Form

         - News Group Blogs/Items Listing

       - Product

         - Product Combination

         - Product Group

         - Product Detail

         - Related Products Listing

         - Product Attribute

         - Product Review Form

         - Product Review Listing

       - Product Category

         - Category Listing

         - Category Scroll

         - Category Crumbs

         - Category Heading

       - Product Deals

         - Deals Listing

         - Product Deals Listing

         - Redeemable Deals and Vouchers Form

         - Redeemable Deal Products Listing

       - Search

         - Product Search Results Listing

         - Product Search Results Scroll

         - Product Search Form (Using Search Profiles)

         - Product Search Form

       - User Registration

       - User Login / Logout

         - User Login

         - Related Users Listing

       - User Account Management

         - User Details/Favourites/Orders

         - User/Account Menu

         - Shopping Lists Listing

         - Shopping List Attachments List

         - Shopping List Attachment Upload Form

         - Shopping List Products

         - Shopping List Shared User List

         - Shopping List Sharing Form

         - User Locale

         - User Viewed Products

       - Shopping Basket

         - Product Quick Add Form

         - Basket Summary

         - Basket Products Heading

         - Basket Products Listing

         - Basket Product Details

       - Order Checkout

         - Order Print Form

         - Order Checkout/Submission

       - Image Gallery

         - Image Window Gallery

         - Image Gallery Upload Form

         - Thumb Image Gallery

       - Website Sitemap /SEO

         - Alphabetical Sitemap

         - Tier Sitemap

       - Model

         - Make Listing

         - Model Attribute

         - Model Detail

         - Model Search Listing

         - Model Product

         - Model Search Form

  - Image Libraries

     - Bulk Importer

  - Attachment Libraries

     - Bulk Importer

  - Web Page Templates

  - EMedia Pages

  - EMedia Templates

  - Web Area Formats

     - Format Editor

  - Recycle Bin

 

Features

- User Subscription Categories

- Marketing User Groups

- eMedia Messaging(eNewsletters)

  - eMedia Editor

  - Monitor Results

- Product Deals and Vouchers

- RSS Feeds

- News / Blogs

  - News Groups

  - News Editor

  - News Permissions

  - News Blogs

- News Group Categories

- Wholesale Advertising

 

Features

General Statistics

- Sales Summary

Inventory Statistics

- Inventory Summary

- Category Performance

- Item Performance

- Product Searching

User Statistics

- User Performance

- Login Statistics

- Basket Statistics

Website Statistics

- Unique Visitor / Hit Tracking

- Peak Traffic Patterns

- Browsing Duration

- Country / Browser of Origin

- Most Popular Pages

 

 

Features

Accounting Connector

- Multiple Accounting System Profiles

- Scheduled Data Updates

- Product Image / Attachments Updates

- Automatic Order Monitoring

- Order Notifications

- Order Interception

Data Import / Export

- CSV Bulk Data Imports

- CSV Bulk Data Exports

Electronic Data Interface (EDI) Gateway

- Web Services Gateway

- Document Translation

- Field Substitution

- Verification Checking

 

 

Settings

  - Website Settings

 

Settings

- User Subscription Categories

- Marketing User Groups

 

Settings

- Statistics Settings

 

Settings

- Configuring the Connector